The five steps
Every order on BoostBase follows the same path, whichever game you play
- Pick and pay. Choose a service and your options, then pay with PayPal, a card, crypto, your Wallet or cashback. No account needed, your email is enough
- A PRO takes it. A verified PRO picks up your order and the work starts. You get an email when it does
- The work. Follow along from your dashboard and talk to your PRO in the order chat
- Delivery. Your PRO marks the order delivered and uploads proof. You check it and press Mark as received
- Warranty. For 3 days after delivery, anything missing is put right or refunded
What you see in your dashboard
- Matching with PRO — waiting for a PRO to take your order
- In Process — your PRO is working on it
- Delivered check — your PRO has delivered and it's your turn to check
- Completed — done and confirmed
Self-Play or Piloted
Most services can be done two ways. Where both are offered, you pick one at checkout
Self-Play
You stay signed in on your own account and play. Your PRO joins you in game as a teammate, so your login is never shared. You need to be online at the times you agree with your PRO
Piloted
Your PRO signs in to your account and plays the order for you, so you don't need to be online. You share your login through the secure order form, never in chat, and your PRO connects through a VPN set to your region
Where each one is offered
- ARC Raiders — Self-Play on PC, PlayStation and Xbox. Piloted on PC
- Rust — Self-Play by default, Piloted when you choose it at checkout
- Modern Warfare 4 — Self-Play on PC, PlayStation or Xbox. Piloted on PC, with the game on Steam or Battle.net
Don't sign in during a Piloted order. Wait until your PRO marks it delivered, then change your password
Where your money goes
Paying doesn't pay your PRO. Their earnings for your order are held until the order is completed and the 3-day warranty has passed
If you report a problem during the warranty, the earnings stay held until the case is closed. Your PRO is paid for work that actually reached you
Your card stays with PayPal. Card payments are processed by PayPal, and we never see or store your full card number
When your order starts
Your order starts as soon as a PRO takes it. The status changes to In Process and you get an email
Most orders are taken within a few hours. How long the work itself takes depends on the service, and every service page shows its own estimate
Express and Super Express
Choose Express or Super Express at checkout to move your order to the front of the queue
Following your order
- Your dashboard. The live status of every order, the proof your PRO uploads and your invoice
- The order chat. Talk to your PRO directly, agree on times and ask anything. Keep it all there, so support can step in if something goes wrong
- Emails. One when your order is confirmed, when a PRO starts it, when it's delivered and when it's completed
- Stream. Add it at checkout to watch your PRO play your order live, for 20% of the order price
When it's delivered
When your PRO delivers, the status changes to Delivered check and you get an email. Open the order, look at the proof your PRO uploaded and check it in game
- Everything there? Press Mark as received and the order is completed
- Something missing? Don't press it. Press Need help on the order and support checks what was delivered against what you ordered
The 3-day warranty starts at delivery. Anything missing is delivered by your PRO or refunded
If something goes wrong
- Your PRO stops replying. Support moves your order to another PRO. Everything already done stays yours and there's no fee
- Nothing was delivered. You get all of it back
- Part of it was done. You pay for that part only. A fee of up to 15% of the unfinished amount applies only if you choose to stop the order while a PRO is working on it
Support reviews every refund request, usually within 24 hours. A refund to your Wallet lands within 1 business day, and a refund to your payment method takes 5–7 business days
Start from the Refunds page, or read the full Refund Policy
What you get back
Every completed order earns cashback, based on the value of that checkout:
- 5% on checkouts from $0 to $99
- 7% on checkouts from $100 to $299
- 12% on checkouts from $300 to $599
- 15% on checkouts of $600 and above
Use cashback for up to 25% of any order, and your Wallet for up to 100%. Neither one expires
Every order also has its invoice, ready to download from your dashboard. See the Rewards Program for more
Games and platforms
- ARC Raiders — PC, PlayStation and Xbox, all at the same price
- Rust — PC, on official servers and most community and modded servers
- Modern Warfare 4 — PC, PlayStation and Xbox, with crossplay
Wardogs, Valorant, World of Warcraft and GTA VI are on the way. Need something that isn't in the store? Open the chat at the bottom right and choose Custom order
More answers are in the Help Center